DRI is passionately focused on providing online printing with a human touch. Instead of forcing everyone into a “one size fits all” experience like most printing companies, we've purposefully designed a variety of online printing experiences to ensure you get what you need, when you need it - we won't let you get lost in the shuffle.
We use technology to empower humans - not replace them. Our web sites and manufacturing facilities are enabled with some of world's leading technologies, yet we still review every customer file by hand and trained eye to eliminate surprises and ensure the highest level quality.
Our founder started a copy and print shop in 1995. After many years, he opened Digital Room, Inc., a print service bureau in West Los Angeles offering prepress services to printers like film for plates. DRI gradually began offering more products and services to its printing clients, and launched many of the world's first printing web sites.
To meet the growing needs of our customers, DRI began to offer custom print services. Early on, we realized that many customers had similar "custom" requests, so we created standard sizes and templates and put them online at a lower cost than traditional printing. For those who needed customization beyond our highly-flexible standard options, we created Custom Product Builder, an online tool that allows customers to pick custom sizes and finishes for many of our products. And for clients who just have to be completely unique, they can request a custom quote online or call one of our customization specialists for consultation.
Our clicks and bricks approach took off. DRI continued expanding its products, services and equipment to now include three 40” presses, two digital presses, high speed die-cutting and folding equipment, stitchers and other bindery equipment. We have a broad selection of products growing each day. More importantly, DRI differentiated itself from most printers by building its own large pre-press and customer service teams and capable of providing printing assistance and expertise at large scale without sacrificing the human touch.
We’re different than most printers when it comes to watching your back and watching your whole job. Many printers print exactly what you send and it’s up to you to make sure all technical aspects are correct. Not us. We have the best technology but still open and review every file by trained hands and eyes to make sure your job will turn out the best it can. While we can’t guarantee we will catch everything, we fix what we can, and what we catch but can’t fix, we bring to your attention. We guarantee 100% satisfaction, and we're always here when you need us - simply call, click or chat 24 hours a day, 7 days a week.
Our staff of nearly 800 professionals works around the clock - and around the globe - to earn the trust of thousands of design and marketing professionals every day. We've been at it for two decades, and two thirds of our business comes from repeat customers. We produce and ship thousands of orders every week and take pride in our on-time delivery rate of nearly 100%.