IT Support Engineer
Position Summary: We are currently hiring an IT Support Engineer who will help support our Team in our Ohio locations.
The role of the IT Support Engineer is to provide second line support for all staff and users at Digital Room. The Desktop Support Specialist is responsible for resolving support requests, meeting customer satisfaction and continuous service delivery demands. IT Support staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, in person (for walk-in customers) and self-service.
This position will support our Brookpark, OH and Solon, OH offices.
Duties & Responsibilities: