Digital Room Careers > Production & Operations Manager

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Production & Operations Manager

Position Summary:
Digital Room is a high-growth eCommerce company serving Small and Medium Sized Businesses (SMBs) with high quality customized marketing and branding products and services. As a trusted leader in the markets we serve, our business is based on consistently delivering a high-quality product, on time, at a fair price. The company has grown consistently by expanding our product offering and winning new customers in existing brands as well as through strategic acquisitions. We have a strong company culture rooted in ourcore values: Dedication & Collaboration, Quality Driven, Data Driven Mindset, Customer Driven, Drive to Succeed, and Professionalism & Integrity.

We are currently hiring for an Production and Operations Manager for our plant (LogoSportsWear) in Wallingford, CT.

Duties & Responsibilities:

• Exemplify the Digital Room Core Values in all aspects as role model for all Production Managers and employees.
  
• Assists with the implementation of efficient and effective department processes, policies, and procedures.
  
• Interfaces with all supervisors to ensure highest degree of final quality and develop new and improved quality methods.
  
• Assist in the development and communication of goals and key initiatives to improve production performance and success.
  
• Develops, monitors, and provides access to daily production requirements.
  
• Maintains knowledge of the skills of the labor force to manage in time of employee absence or unexpected peak demands · Maintains knowledge of machine capacity and develops solutions for efficient utilization.
  
• Ensures all safety rules and regulations are followed; investigates and communicates nature of accidents in a timely, accurate, and complete manner.
  
• Prepares all required reports and correspondence.
  
• Monitors department budget; manages expenses within approved budget constraints.
  
• Identifies, documents, and implements opportunities for continuous improvement
  
• Hires, trains, supervises, motivates, and develops production staff; manages schedules and workflow for all production shifts.
  
• Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations.
  
• Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance.
  
• Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
  
• Assists in overseeing maintenance and upkeep of the building, equipment, and the grounds.
  
• Assists in planning, budgeting, and scheduling facility modifications, including cost estimates.
  
• Manages preventive maintenance of facility equipment, including HVAC and production equipment.
  
• Assists in machinery troubleshooting.
  
• Assists in the acquisition and deployment of all facility and production equipment.
  
• Controls hazardous materials, maintains SDS books and the “Right to know” area and supplies in conjunction with the Human Resources department.
  
• Oversees supply chain staff who ensure that all orders are pre-screened for issues (fraud, copyright, etc.) and are pipelined through production correctly.
  
• Work with supply vendors and outsource partners to manage and improve costs and delivery times.
  
• Assist merchandising and finance departments to build and maintain our relationship with all vendors and outsource partners.
  
• Oversee the procurement of all substrates and production supplies, analyzing and optimizing costs and coordinate timelines of delivery.
  
• Responsible for ensuring we meet on-time delivery guarantees for all customer orders
  
• Performs other related duties as assigned by management.
  

Required Experience / Qualifications:

• Bachelor’s degree (B.A./B.S.) in related field or equivalent.
  
• Two to four years related experience or equivalent.
• Demonstrated proficiency in supervising and motivating subordinates.
• Commitment to excellence and high standards.
• Excellent written and oral communication skills.
• Strong organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to work independently and as a member of various teams and committees.
• Proficient with Microsoft Office suite (Word, Excel, etc.).
• Proven leadership and business acumen skills.
• Proven ability to handle multiple projects and meet deadlines.
• Strong interpersonal skills.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Good judgement with the ability to make timely and sound decisions.
• Ability to understand, communicate, and uphold safety requirements and precautions.
• Ability to effectively communicate with people at all levels and from various backgrounds.

Education:

• Bachelor’s degree (B.A./B.S.) in related field or equivalent.
  

Location:
Wallingford, Connecticut

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Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance